FAQ



Get answers to your Call tracking questions:

If you have a question about The Call Portal call tracking that we haven’t answered below, please feel free to contact us.

  • What is call tracking?
  • How does The Call Portal work?
  • Who needs call tracking?
  • Why is call tracking so important?
  • How long does it take to get a phone number?
  • Do you have toll-free numbers available?
    Yes! 888, 877, and 866 toll-free numbers are instantly available.
  • How many phone numbers can I have in one account?
  • What do I need to look out for in selecting a good call tracking vendor?
  • If I have multiple clients, can I create a separate login for each client?
  • How many destination phone numbers can I have in my account?
    You can have as many destination phone numbers as you’d like. You can choose to route each tracking number to a different destination number, or you can choose to route multiple tracking numbers to the same destination number. The Call Portal gives you maximum flexibility to customize call tracking to your needs, or the needs  of your customers.